Dynamic decision management
What is the PowerCurve platform?
The PowerCurve platform helps you to make better customer decisions even when operating in a dynamic business environment. It’s a unified, component-based platform for strategy design and execution, enriched with capabilities for credit risk decisioning.
Better decisions for a better customer journey
The relationship between a company and its customers is more than just a series of discrete, one-off activities. Collectively they represent what is often referred to as the customer journey.
The customer journey provides an opportunity for a positive experience but for many organisations this has become increasingly complex. Fast changing regulatory policies, more demanding customers, and dynamic market conditions have become a major strain on companies and significantly impact how they deal with their customers.
A key to managing this complexity and providing an optimal customer journey often hinges on the decisions an organisation makes about their customers. These decisions can greatly impact the key metrics that are most important to a company like new customer acquisition, share of wallet, or exposure to risk to name a few.
Automate customer acquisition harnessing data and analytics to improve performance.
- Measure the value of potential customers.
- Allocate resources to target high quality prospects.
- Evaluate risk prior to accepting customers.
As your business grows do you need support in making credit decisions about your customers? PowerCurve OnDemand helps you when you need to:
- Start automating your credit decision making process.
- Limit up front costs and on-going maintenance, through Software as a Service (SaaS).
- Make better decisions for you and your customers.
PowerCurve Customer Management
Analyse and profile your customers to understand existing relationships and risk exposure levels.
- Design differentiated customer strategies.
- Proactively manage portfolio risk and regulatory compliance.
- Monitor, report and improve continuously for better decisions.
PowerCurve Strategy Management
Rapidly integrate data and analytics in to your decisioning processes.
- Accelerate pre-production tests.
- Monitor performance and proactively identify opportunities.
PowerCurve Strategy Management can be used for a wide range of decisions, such
as: Accept / refer / decline, limit, price, exposure management, usage,
customer retention, cross-sell, up-sell, authorisations,
pre-collections, early stage collections, and late stage collections / recoveries.
Unlocking the power of data and analytics to drive better collections outcomes
- Increase recoveries through relevant, targeted collections actions.
- Reduce costs through improved automation of decisions and best practice collection techniques.
- Maximise profit by increasing the recovery of cash collected.
Get in Touch
Telephone: 0844 481 5368
Case study - npower
See how npower improves customer service and reduces bad debt using our data and credit management tools.