Banking & Financial Services Solutions

Everything you need to deliver the right outcomes for consumers in challenging market conditions

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Banking Moving Forward

An exploration of changes, challenges and opportunities facing the Banking and Financial Services industry over the next 3 to 5 years.

Banking Moving Forward

Joe's story for Banking

We can help with the challenges across the customer lifecycle:

We illustrate a typical customer journey, what that means for your business and how we can support you every step of the way:

Watch our video and download our infographic below:


Banking and Financial Services Solutions

Challenging market conditions and increased regulatory pressure make it even more important for lenders to make the right decisions for consumers – from acquisition and customer management right through to collections. Experian is already working with leading organisations in financial services to help them treat customers fairly, lend responsibly, and manage risk, bad debt and fraud.


Manage risk in lending

  • Accurately assess affordability and lend responsibly
  • Optimise credit application processing and customer service
  • Identify new growth opportunities

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Effective portfolio management

  • Manage the risks and opportunities in your ledger
  • Get a single view of multiple ledgers
  • Serve customers with the right rates and products

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Refine your collections strategy

  • Support customers with their debt challenge
  • Improve customer contact rates
  • Maximise consumer and commercial debt recovery

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Improve ID and fraud detection

  • Detect fraudulent applications
  • Get instant identity verification
  • Screen new employees
  • Monitor account and payment patterns

Find out more

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