Get your FREE Experian credit report and score!*
- Free Experian credit report*
- Free Experian Credit Score*
- Free email and text alerts
- Identity Fraud Expenses Insurance**
- Dedicated UK based call centre
Checking your Experian credit report will not lower your score!
If you are a Credit Expert customer you can contact the customer services team with any questions specific to your credit report.
Please log in to your account and go to the contact us page to contact the member support team.
* Monthly fee applies after trial, new customers only. You may cancel your trial anytime during the 30-day trial period without charge. Free trial period starts on registration – further ID verification may be required to access the full service which may take up to 5 days.
** As part of your CreditExpert membership, we provide Identity Fraud Expenses Insurance.
Explore our Help Centre
Our credit report centre is full of information on what 's in your credit report and how to improve your credit rating.
Find out how to protect yourself from identity fraud and what to do if you're a victim.
Questions about fraud
How quickly will CreditExpert alert me to fraud?
How can I protect my ID following purse theft?
Can you help me recover my wallet?
How do I resolve payday loan fraud?
Why do you sometimes need ID before providing a report?
Has my credit history been ruined by card fraud?
What’s the best way to check my report for fraud?
Can we stop previous owner using our address for credit?
Should I report the death of my wife to you to prevent fraud?
What should I do to safeguard my ID?
How can I reclaim my identity and prevent further fraud?
How do we secure our identities following PC scam?
How can I secure my credit report following fraudulent loan attempts?
Will fraud at my buy-to-let property hit my own credit history?
What can I do to help protect my elderly mother’s address?
I fell for an email scam – is my identity now at risk?
Can I post a warning on my credit report that my driving licence has been stolen?
How can I guard against my tenants committing identity fraud?
