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How can I get help understanding my credit report?


Dear James,


I have received a credit report but it’s much harder to understand than expected. How can I get help understanding my report? Thank you. 


Ali, Manchester


Dear Ali,

If you haven’t checked your credit report before it can be a little daunting, particularly if you’ve built up a considerable credit history. If it’s a one-off statutory credit report you’ve received, there should be a concise guide at the end of your report that explains the main items on there. You can also find a more detailed credit report guide written in plain English if you visit the ‘resources’ section of our website, along with other guides designed to help you look after your credit history. If you have obtained your report through CreditExpert, you’ll find a wealth of information in the member centre on understanding credit reports. And if you want a simple indication of how your credit report is likely to affect any application you make for credit, you can order your Experian Credit Score, which is essentially your report boiled down into a single number between 0 and 999. The higher your score, the healthier your credit report. You’ll also find advice and tips alongside your score to help you find ways to improve it, as well as a score simulator tool to enable you to peer into the future! (November 2012)


James Sign

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