Refused credit? What you should know and what to do next

Credit refusal interactive guide

Have you been refused credit?

Not sure why, or what you can do next?

Our step-by-step guide will help you.

It’s important to find out why you were refused before you apply again. Making multiple credit applications can lower your credit score and your chances of approval.

How do lenders decide who to lend to?

Lenders can learn about your Data Self by looking at your credit report and application form. They may also use any information they already hold on you (for example, if you’re an existing customer).

It’s always the lender that decides to approve or refuse your application. Credit reference agencies like us can’t decide, and we’re not told when you’re refused or why. However, we may be able to help you work out why.

You have been refused credit

Did the lender give you the reason?