Domain |
Provider/Sub-processor type |
Provider/Sub-processor name |
Location |
Brief summary of the activity the provider/sub-processor undertakes for Experian |
|---|---|---|---|---|
Across Experian CIS |
Sourcing Partners |
Infosys Limited |
India |
Access offshore is for 3rd line support and problem resolution. |
Tata Consultancy Services (TCS) Limited |
India |
|||
UST |
India |
|||
Experian group companies |
Experian Bulgaria EAD |
Bulgaria |
||
Experian India LLC |
India |
|||
Infrastructure/Cloud Service Providers/Data Centres |
Amazon Web Services Inc. and its affiliates |
UK |
Experian is storing and processing data through various IT systems hosted by Salesforce, AWS and Azure. |
|
Microsoft Azure |
UK |
|||
Salesforce |
UK |
|||
Marketplace |
Infrastructure Providers |
Amazon Web Services Inc. |
UK |
Provision of cloud infrastructure. |
Azure |
UK |
Provision of cloud infrastructure. |
||
Data Providers |
TransUnion |
UK |
Provides Bureau data which supports a client’s decisioning. |
|
Equifax |
UK |
Provides Bureau data which supports a client’s decisioning. |
||
Analytics Software
|
Google Analytics |
UK |
Provides insight and statistics on how customers/user use the websites we host. |
|
Affordability |
Data Providers |
ONFIDO
|
UK |
Sanction screening data from ONFIDO along with an Identity Document Check capability where consumers supply copy of driving licence/passport and a selfie for processing by ONFIDO. |
Infrastructure/Cloud Service Providers/Data Centres |
Microsoft Azure |
UK |
Provision of cloud hosting services for ODP and Affordability Passport. |
|
Acquisitions and Originations |
Sourcing Partners |
UST |
India |
Access offshore is for 3rd line support and problem resolution. |
Collections |
Data Providers |
Arzya |
UK |
Provision of online consumer facing digital journey for consumers to self-serve managing outstanding debt. |
IDenteq |
UK |
IDenteq provide additional Social Tariff data to products such as PlaceTrace. |
||
Technology / software |
Snowflake |
UK |
Cloud based data warehouse hosted in AWS London. |
|
| Automotive | Offshore Resource Partner |
HCL Technologies UK Ltd |
India | Automotive Trade Investigation Team support functions. |
Domain |
Provider/Sub-processor type |
Provider/Sub-processor name |
Location |
Brief summary of the activity the provider/sub-processor undertakes for Experian |
|---|---|---|---|---|
Business Information - Central |
Sourcing Partners |
Infosys Limited |
India |
View only Access offshore is for 3rd line support and problem resolution. |
Tata Consultancy Services (TCS) Limited |
India |
|||
UST |
India |
|||
Experian Group Companies |
Experian India LLC |
India |
||
Infrastructure/Cloud Service Providers/Data Centres |
Amazon Web Services Inc. and its affiliates |
UK |
Used for Background checking services only.
|
|
Microsoft Azure |
UK |
|||
Salesforce |
UK |
Experian Customer Data. |
||
Analytics Software |
Snowflake (Data Office) |
UK |
Cloud based data warehouse hosted in AWS London.
|
|
Business Information - Credit & Risk |
Data partners |
OSMO Data Technology Limited |
UK |
OSMO extracts accounting data to be used within the Ledger Manager product.
|
Business Information - Fincrime |
Data Providers |
Lexis Nexis |
UK |
Sanctions screening.
|
Business Information - HRDI |
Data Partners |
Refinitiv |
UK |
Processing of personal data for the purposes of facilitating sanctions and media checks. |
Offshore resource Partner |
HCL Technologies UK Ltd |
India |
Provision of back-office capabilities including quality assurance.
|
|
Software Partner |
T4 Communications Limited
|
UK |
Trading as Rightcheck. Processing of data as a result of being a Software provider for right to work solutions.
|
|
Offshore resource Partner |
US Technology International Private Limited
|
UK |
General supplier of technical resources.
|
Domain |
Provider/Sub-processor type |
Provider/Sub-processor name |
Location |
Brief summary of the activity the provider/sub-processor undertakes for Experian |
|---|---|---|---|---|
Cross Core |
Experian Group Company |
Experian Services Costa Rica Sociedad Anonima Experian Bulgaria EAD Experian (Malaysia) Sdn Bhd (formerly Talgentra Sdn Bhd) |
Costa Rica, Bulgaria, Kuala Lumpur |
Support services including monitoring, alerts, scaling, DBA.
|
Experian Group Company |
Experian – ESS Global Support |
US |
Support services. |
|
Email Agents |
Emailage |
US |
Consortium analysing risks with email addresses. Connected to AWS Ireland. |
|
Verifications Provider |
GDC |
USA (Support) Worldwide (Verifications) |
Global Data Consortium to a range of countries worldwide dependent on the country of the consumer being checked.
Countries covered: Premium Countries: Russia, Japan, China, Hong Kong, Malaysia, Singapore, South Africa, Indonesia, Philippines. Standard Countries: Argentina, Australia, Austria, Bahrain, Belgium, Brazil, Canada, Chile, Colombia, Denmark, Ecuador, Egypt, Finland, France, Germany, Italy, India, Jordan, Kuwait, Lebanon, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Oman, Peru, Poland, Portugal, Romania, Saudi Arabia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States, Venezuela, Vietnam.
|
|
UST |
India |
Providing support and DBA services. |
||
Mobile Verifications Provider |
Prove |
USA (Support) |
Provision of mobile phone verification service. Uses AWS Ireland. |
|
Document Verification Provider |
IDVerse |
Australia and EEA (Support) |
Provision of document verification services. |
|
Document Verification Provider |
Mitek |
Netherlands, Spain, USA (Support) |
Provision of document verification services. |
|
| FraudNet | Infrastructure/Cloud Service Providers/Data Centres | Amazon Web Services Inc. | UK | Hosting of service's application tier where data is processed. |
Domain |
Provider/Sub-processor type |
Provider/Sub-processor name |
Location |
Brief summary of the activity the provider/sub-processor undertakes for Experian |
|---|---|---|---|---|
EDQ |
Experian Group Company |
Experian Malaysia |
Malaysia |
Providing engineering and operational support.
|
Experian Bulgaria |
Bulgaria |
Providing engineering and operational support.
|
||
Experian Marketing Solutions LLC |
USA |
Providing data centre infrastructure, technical and operational support.
|
||
Experian Australia
|
Australia |
Providing data centre infrastructure, technical and operational support.
|
||
Infrastructure/Cloud Service Providers/Data Centres |
Amazon Web Services Inc. |
UK, USA |
Cloud hosting provider. |
|
Microsoft (Azure) |
USA, UK, Hong Kong |
Cloud hosting provider. |
||
Netriplex |
USA |
Infrastructure/Data Centres provider. |
||
Telehouse |
UK |
Infrastructure/Data Centres provider. |
||
Service provider
|
Neustar |
USA |
Data validation solution provider.
|
|
Informatica |
USA |
Data validation solution provider.
|
||
3GT |
Ireland |
Data validation solution provider.
|
Domain |
Provider/Sub-processor type |
Provider/Sub-processor name |
Location |
Brief summary of the activity the provider/sub-processor undertakes for Experian |
|---|---|---|---|---|
Experian Marketing Services |
Experian Group Company |
Experian Marketing Services, LLC |
US |
Support of the UK instance of Audience Engine. |
Infrastructure / Cloud Service Providers / Data Centres |
Amazon Web Services Inc. |
UK, EEA (Data Sharing) | Provision of cloud based infrastructure for the purposes of data matching, sharing and providing insight between EMS and our customers. | |
| UK (Processing) | Provision of storage, hosting and processing. (UK) | |||
Snowflake |
UK, EEA |
Provision of cloud based infrastructure for the purposes of data matching, sharing and providing insight between EMS and our customers. |
||
| InfoSum | UK, EEA |
Provision of cloud based infrastructure for the purposes of data matching, sharing and providing insight between EMS and our customers. |
Domain |
Provider/Sub-processor type |
Provider/Sub-processor name |
Location |
Brief summary of the activity the provider/sub-processor undertakes for Experian |
|---|---|---|---|---|
PayDashboard |
Infrastructure/Cloud Service Providers/Data Centres |
Microsoft Azure |
UK |
Infrastructure hosting partner. |
Email notification partner |
Mailgun Technologies (mailjet) |
EEA |
Email notification. |
|
Services Provider |
Zendesk |
EEA |
Customer support ticketing partner. |
|
Google Analytics and Mixpanel |
US |
Platform operational management partner. |
||
ForgeRock |
UK | Identity, access management and multi factor authentication. |
||
Esendex |
UK | Email and SMS notifications for multi-factor authentication. | ||
Infrastructure/Cloud Service Providers/Data Centres |
Cloudflare |
UK |
Network infrastructure partner. |
Domain |
Provider/Sub-processor type |
Provider/Sub-processor name |
Location |
Brief summary of the activity the provider/sub-processor undertakes for IntoZetta |
|---|---|---|---|---|
Aperture Governance Studio |
Infrastructure/Cloud Service Providers/Data Centres |
Microsoft Azure |
UK |
Infrastructure hosting partner. |
Domain |
Provider/Sub-processor type |
Provider/Sub-processor name |
Location |
Brief summary of the activity the provider/sub-processor undertakes for IntoZetta |
|---|---|---|---|---|
Decisioning Software
|
Sourcing Partners
|
Infosys Limited |
India |
Access offshore is for 3rd line support and problem resolution.
|
Tata Consultancy Services (TCS) Limited |
India |
|||
UST |
India |
|||
Experian group companies
|
Experian Bulgaria EAD |
Bulgaria |
||
Experian India LLC |
India |
|||
Infrastructure/Cloud Service Providers/Data Centres
|
Amazon Web Services Inc. and its affiliates |
UK |
Experian is storing and processing data through various IT systems hosted by Salesforce, AWS and Azure.
|
|
Microsoft Azure |
UK |
|||
Salesforce |
UK |
|||
Offshore Resource Partner |
HCL Technologies UK Ltd |
India |
Access offshore is for 3rd line support and problem resolution. |