Can I order my credit report from an overseas barracks address?

Dear James,

I’m serving in the army overseas and would like to apply for a copy of my Experian credit report. How do I do this please? Your website will only accept UK addresses?

Ashok, Manchester

Dear Ashok,

Because of the sensitive nature of the information on your report we need to make sure that we send this to the right person at the right address. To help us do this for a barracks address please send us the following documents:

1) A copy of either your passport, Army ID, birth certificate or driving licence

2) Copies of two documents linking you to your BFPO address dated in the last three months

3) A copy of at least one document from your last UK address

4) Your full name, date of birth and your UK address history in the last six years

We are happy to accept photocopies of these documents and strongly advise you not to send the originals.


If you have no documents you may send us a letter requesting a credit report, including your unit stamp and the signature of your immediate commanding officer confirming your identity. This must also include:

1) Your service number and rank

2) Your Unit/Regiment

3) Your BFPO number

4) Your full name, date of birth and your UK address history in the last six years


Please send these to:

Customer Support Centre, Experian Ltd, PO Box 8000, Nottingham, NG80 7WF, United Kingdom. (August 2017, updated September 2018)


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