I’ve lost my CreditExpert login details – can you help?
I signed up for 30-day trial and I've lost my password and answers. I want to cancel the trial but it won't let me online due to lack of information. Can you help?
You should be able to recover your login details on the CreditExpert website using your name and email address. However, if you are having problems with this then the best thing to do is to contact us and they will help you. Once you’ve done this you will be able to close your account with us if you wish. I do hope, if you’ve found the service useful, you’ll consider coming back to us in the future. (November 2012, updated June 2018)
Take control of your finances with CreditExpert
✓ Your Experian Credit Report
✓ Guidance on what’s affecting your score and how you can improve it
✓ Web monitoring and credit report alerts to help you spot fraud
✓ Dedicated help if you’re a victim of fraud
✓ Support from our UK-based call centre team