Overview
Our behavioural biometrics and device intelligence solution, available via CrossCore, continuously monitors thousands of signals to predict the likelihood of a user’s session being fraudulent
Leveraging both bespoke rules-based risking and supervised machine learning models, the service is designed to optimise fraud catch whilst minimising false positives through the customer journey.
![How does behavioural biometrics and device intelligence work?](https://www.experian.co.uk/business-products/wp-content/uploads/sites/26/2024/08/behavioural-biometrics-device-intelligence-graphic.png)
What's new?
Know Your Customer (KYC) and standard fraud tools focus on assessing the individual and their standard personally identifiable information (PII) attributes, if there are fraud consortium matches (Experian Fraud Exchange, CIFAS) and whether there’s a change of address.
Device and behavioural biometric data add additional attributes, providing further insight into the user, the device and their location which has proved crucial in the fight against fraud.
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How can I access Behavioural Biometrics & Device Intelligence?
The solution is delivered via our CrossCore that brings together all the data and services you need into a single view via one platform. Offering flexibility and an open API approach, it gives you greater control to manage your risk profile and customer journeys particularly when you need to adapt to changing circumstances.
Request a consultationThe benefits at a glance
A single view of every customer touchpoint
Reidentify returning customers and all their devices, whilst easily seeing every interaction
Compliance
Provides additional support when demonstrating compliance with regulatory requirements
Improved decision-making
By understanding the risks associated with each device and customer interaction, you can make more informed decisions
Device consortia
Protect your organisation by quickly identifying devices that have been involved in fraud elsewhere
Efficiency
Streamline the risk assessment process by automating the collection and analysis of device and behaviour-related data
Reduce false positives
Support more accurate customer recognition, improving customer experience and reducing false positives
Improved customer experience
Genuine customers can access accounts quickly and easily while preventing even if they have login credentials
Single open platform
Where data and services can be quickly and easily added to enable you to adapt to the changing environment