Overview: Travis Perkins’ operational success through Address Validation
Travis Perkins is a leading supplier of building materials to the construction industry, operating more than 500 branches in the UK.
The company relies on valid address data for a seamless multi-channel shopping experience, ensuring efficient delivery of bulky construction goods to both in-store and online customers.
Learn how we’ve partnered with Travis Perkins for more than ten years, using address validation and location technology to support business operations whilst safeguarding customer experience.
Due to the bulky, heavy nature of construction goods, it is crucial for Travis Perkins to offer an efficient, reliable delivery service.
However, the company’s manually entered addresses and inferior data validation solution posed a risk of difficulty to identify the closest branch for customers and manage the delivery of goods for suppliers.
Travis Perkins is the UK’s largest supplier of building materials to the construction industry, featuring a network of over 500 branches. The company offers hundreds of items and materials to both professionals and self-builders, including building materials, kitchens, plumbing and heating, landscaping, painting and decorating essentials and tools.
Travis Perkins is committed to delivering quality products, innovation, and excellent customer service.
Industry: | Retail |
Established: | 1797 |
Number of employees: | 20,000 |
Experian technology was onboarded in 2010 across Travis Perkins’ system, and integrated at every customer touchpoint: in store, online and in app.
The solutions power their logistics operation by reducing data entry time by up to 80% and validating deliverable and correctly formatted addresses.
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