Our experts are at the forefront of developments in the world of identity and fraud; from cutting-edge technology and industry regulations, to fraud prevention measures and identity verification, you’ll find the latest news here.

Mobile interactions will challenge – and assist – modern fraud…

Most companies offer consumers the opportunity to access accounts via multiple avenues, including Web, mobile, in-store and call centre. Whilst convenient for consumers, the challenge for businesses...

Blog - Nov 2016
Knowing your customers’ behaviour creates more targeted fraud strategies

In the past, marketing and sales teams were seen as the collectors and custodians of information about the...

Blog - Nov 2016
Growth requires stronger relationships – part 2

Earlier we reviewed the compelling objectives of risk vs. product and marketing. There is no hiding the objectives of both differ greatly between them. This doesn’t, however, mean that a joint...

Blog - Nov 2016
Achieving agility and scale using service-based models

Fraudsters act fast, and companies must at least keep pace (and preferably be a step...

Blog - Nov 2016
Are you ready to use your social profile to verify…

The social storm is brewing. We are in the epicentre of a social revolution. Or are we? Can imagine a time when you make payments through your social profile? Syncing personal, financial information...

Blog - Nov 2016
How the fraudster relates to ‘Where’s Wally’

Fraudsters hide in plain sight, blending in with legitimate customer traffic – just like their comic counterpart ‘Wally’. With so many people following the same journey it can be a challenge...

Blog - Nov 2016
Growth requires stronger relationships – part 1

Business growth depends on opening new channels, expanding offerings, and extending into new geographies and markets — all whilst maintaining a positive customer experience that is relevant and...

Blog - Nov 2016
Having a universal view of the consumer is the core…

Companies try to reduce the anonymity of the online world by verifying customers primarily through identity challenge techniques (i.e., challenge-response questions), but the harsh reality is that...

Blog - Nov 2016
Identity and fraud checking and the value to society

When we open accounts or access existing accounts, we know that checks will be made. It’s easy to presume that these are an inconvenience made to protect a business or because the law demands it....

Blog - Sep 2016
Buy a new car online in five minutes, without compromising…

Consider, these two possible scenarios for buying a new car online directly from the...

Blog - Aug 2016
Are we ready to use social data for ID verification?…

The social storm is brewing. We are in the epicentre of a social revolution. Or are we? Can imagine a time when you make payments through your Facebook profile? Syncing personal, financial...

Blog - Aug 2016
Moving on from paper: simple changes can make big differences…

Across the Life Assurance and Pensions sectors there is a handful of companies with a good standard of digital take-up – some have decent individual-facing websites, while others have impressive...

Blog - Aug 2016