Credit Risk Management

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Data sharing in the SME environment...

Commercial customers are no different to consumers. The way they are serviced by financial services may lag behind slightly in regards to processes and...

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Open Banking – Embracing change in Financial Services...

The arrival of Open Banking next year will require the financial services industry to become more focused on the needs of the customer. This...

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The Pensions Dashboard – is it a revolution for the Pe...

The Pensions Dashboard has the potential to revolutionise the industry. Why? It provides a mechanism for pension holders to see and manage their accounts...

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What does the world we are entering look like? Innovat...

For me, innovation is bringing new products and services to the marketplace. What I am seeing, certainly in the data driven world, is huge...

Read More What does the world we are entering look like? Innovative, complex and customer-led
6 approaches for building customer trust and gaining c...

As your organisation takes steps to embed Open Banking into your everyday operations, it is important to consider the order of what you need...

Read More 6 approaches for building customer trust and gaining consent for data sharing under Open Banking
How organisations can learn from disruptive innovators...

Innovation has changed all markets and sectors, shifted us to an ‘always-on’ culture, and placed new-entrants and competitors at the centre of an environment...

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PSD2 – what is it?...

PSD2 is a becoming a buzzword. It’s described and translated in numerous ways and for some, confusing in many ways too. Let’s look at...

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Digital transformation: banks need to think ahead … bu...

Customers now expect fast, efficient services as part of their everyday lives. Digital transformation is an on-going active programme for most large banks. It...

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Collections as we knew it has changed...

After the 2008 economic downturn, the industry threw more resources at collections, often with underwhelming results. With the economic outlook for the coming years unclear, you need to be smart about how you manage collections to treat customers fairly and make the best use of your resources. According to...

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