Credit Risk Management

Loading...
Treating customers fairly through the collections proc...

It has always been important to treat customers fairly, but never before has there been such a regulatory focus on customer centricity across all aspects of business. Here are four steps to reviewing your existing collections...

Read More Treating customers fairly through the collections process
How automotive finance providers can put customers fir...

Affordability assessments are not yet compulsory in the automotive industry, like they are for other forms of credit; at least for now. That means you can decide exactly who to lend to, and on what terms, without any set guidelines from the FCA or other regulators. It sounds like...

Read More How automotive finance providers can put customers first with affordability assessments
Data Breach Response: Are UK Businesses Ready for Anyt...

Nearly one in five businesses (17%) have been hit by at least one data breach within the past two years – leaving millions of consumers exposed to the risk of fraud and ID t...

Read More Data Breach Response: Are UK Businesses Ready for Anything?
Inside Credit Services...

Around the world, demand for Experian’s expertise in managing credit risk keeps on growing. Our latest documentary uncovers how we’re making a difference in people’s everyday lives. View this short segment of Inside Experian to hear more about how Experian Credit Services are applying a long experience of safeguarding sensitive data...

Read More Inside Credit Services
Neutralise hidden risks in your mortgage book...

By putting data at the heart of their decisions, mortgage providers can be confident that they are making responsible lending decisions and protecting the people they are lending to, while at the same time achieving sustainable growth and...

Read More Neutralise hidden risks in your mortgage book
How lenders can make customer relationships personal...

On its own, credit data can’t help you deliver the personalised, proactive service your customers want. You also need to understand the full picture of each individual person to return the human element to financial s...

Read More How lenders can make customer relationships personal
Leading the field in big data analytics...

Using big data to create actionable business insight requires the right blend of specialist big data analytics skills, and secure, powerful big data infrastructure. At Experian, we bring all the ingredients together in the form of DataLabs to help you increase your success....

Read More Leading the field in big data analytics
Financial services regulation: Navigating the perfect ...

To navigate the perfect storm of financial services and privacy regulation, we have a common challenge. Both lenders and Credit Reference Agencies (CRAs) need to explain effectively and consistently to both regulators and customers how they use personal data when making decisions about...

Read More Financial services regulation: Navigating the perfect storm
The Mortgage Market review: Six months on…...

It’s now six months since the new lending rules came into force. So has the Mortgage Market Review (MMR) contributed to a more sustainable market that serves the needs of customers better or has it added confusion to an already complex c...

Read More The Mortgage Market review: Six months on…