Contact Us

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Online Customer Services

The best way to contact us directly is via our Online Customer Service (OLCS) facility. Just open the Autotrace Web site then select the feature you want from the Customer Services menu.

Alternatively, click here to open the OLCS site, then select the feature you want.


Telephone numbers

Technical queries

Telephone: +44 (0) 115 934 4444
Monday - Friday: 06:00 - 21:00
Saturday: 06:00 - 18:00
Sunday: 08:30 - 16:30

General and account set-up queries.

Telephone: +44 (0) 115 901 6026 (select option 2)
Monday - Friday: 08:00 - 18:00


Postal address

Customer Services (Information Solutions)
Experian Limited, Riverleen House, Electric Avenue, Nottingham NG80 1RH, United Kingdom


Useful Web sites

Experian in the UK - the UK corporate website explains the range of services that Experian can offer.