Financial Strategy Segments

Experian's consumer financial behaviour and financial market analysis services

What do today’s consumers look like? What are their attitudes to money, and how do they choose to manage their own? What financial services do they want? And how do they want to be communicated with?

Today, data can give us more insightful answers to these questions than ever before. Our Financial Strategy Segments tool gives a rare and fascinating overview of today’s UK adult population at macro and micro level by exploring current financial behaviour trends and the emergence of new types of consumers. This insight gives organisations a much deeper understanding of consumers’ financial behaviour and allows you to communicate with them more effectively.

 

How Financial Strategy Segments works

Financial Strategy Segments is built using a wide range of data, including demographics, lifestyle, social, economic, behavioral, product consumption, service and channel preferences – for over 49 million UK adults, with over 500 variables. A 220,000-strong YouGov panel has been added to this which gives answers to over 100,000 questions covering finance, lifestyle and attitudes.

The segmentation is tightly linked to each person’s age and affluence. It gathers people together based on similar financial behaviours, by household and then by individual, through 15 dinstinct groups and 55 types. Using this data and analysis, we can predict consumer life-paths through time for the next 25 years and bring it all to life via our online segmentation portal.

Deliver great experiences based on the financial needs and preferences of your customers

Fill the gaps in your data and achieve a more complete customer view

Fill the gaps in your data and achieve a more complete customer view

Understand customer needs and preferences and tailor your services to them

Understand customer needs and preferences and tailor your services to them

Get to know your best customers and engage with others like them

Get to know your best customers and engage with others like them

Benchmark against the market to identify gaps and opportunities

Benchmark against the market to identify gaps and opportunities

Use a common language and dynamic visualisation to understand diverse customer types

Use a common language and dynamic visualisation to understand diverse customer types

Provide a great brand experience using tailored offers and communications

Provide a great brand experience using tailored offers and communications

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