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Using customer insight to define, target and engage your customers wherever they are

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Harnessing the power of consumer data for simple solutions

Harness the power of consumer information with Experian’s extensive data resources and expertise. We get you to the heart of existing and new customers, bringing them the messages they want and the loyalty, growth and profitability you need.

Big data and targeted customer insight bring big opportunities

In the era of big data , the choice is to use it to better understand your audiences or be swamped by it. With more information available than ever before, Experian gives you unparalleled opportunities to put your data to work, with insight into your customers. It translates access into customer engagement, enhanced sales and measurable ROI.

Define, target and engage your customers

Deep, actionable insight into your customers is an attractive vision, and Experian realises it by giving you the power to make smarter marketing decisions for intelligent targeting. It’s a question of data breadth, depth and accuracy — and we deliver all three with considerable know-how and the UK’s most extensive and up-to-date data resources to keep pace with fast-changing consumers and communications.

Working with you, we leverage a world of consumer data to define and target your marketing more precisely than ever before, with:

  • more than 30 years’ experience;
  • insight into the lifestyles and behaviours of 49.7 million UK adults and 42.3 million prospectable customers, using more than 500 variables;
  • in-depth classifications leveraging a wealth of data for an accurate understanding of consumer behaviour;
  • 33 million validated email addresses and 20 million mobile phone numbers linked to geo-demographic insight;
  • deep social media expertise to harness the opportunities of channels such as Facebook and Twitter; and
  • understanding of how more than 8 million UK consumers use over 1 million websites worldwide.

Experian has earned the trust of our partners because we take pride in the quality of our data. We have invested £19million over the past two years alone, constantly enhancing and refining our customer data and insights to bring you ever-greater marketing impact. It means that you can define, target and engage customers with confidence.

Define - audiences

Understand your audience for precision engagement - driven by the UK's most extensive demographic, lifestyle and behavioural data.

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Target - new customers

Access 42.3 million prospectable UK customers with Experian data and know-how - to target, engage and acquire with confidence.

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Engage - existing customers

Retain and grow existing customers - leveraging Experian's expertise in customer propensities, motivations and behaviours - for enhanced ROI.

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Consumer marketing insights

6 steps to effective segmentation

You will probably have some form of segmentation in your business today, but is it really effective?

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6 steps to effective segmentation

Changing attitudes in a changing world

What is happening in our day to day world within Financial Services, what is changing and how should we react?

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Changing attitudes in a changing world

Using existing segmentation online

Five recommendations for using existing segmentation online.

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Using existing segmentation online

Avoid the segmentation trap

What are the 10 common traps of segmenting customers and how can you successfully use segmentation?

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Avoid the segmentation trap
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