Identity and fraud solutions for utilities companies
We understand that you need to be able to quickly and confidently identify your customers so that you can provide the best possible service.
We help you to create trusted customer relationships, by helping you to improve your welcome and change of tenancy processes. Our comprehensive range of identity, payment and fraud solutions ensure that customer accounts are set up as smoothly and accurately as possible.
Identity checking with Authenticate
Effective UK identity verification to improve your customer experience
What is does: Manage identity fraud risk and meet electronic Know Your Customer (KYC), Anti-Money Laundering (AML) and age checking requirements.
Used by: Organisations who want their customers to enjoy a smooth hassle-free sign-up process.
Payments checking with Bank Wizard Absolute
Make the link between your customer and their bank account
What it does: Verifies that the bank account data you are given belongs to your customer.
Used by: Organisations who need to verify bank account ownership to set up paperless Direct Debits.
Account monitoring with FOAM
Identify and prioritise suspicious activity within existing accounts
What it does: Screens your customer records to identify potentially suspicious activity
Used by: Organisations looking for potentially fraudulent activity within batches of existing records