Customer Management

Develop customer management strategies that increase revenue opportunities

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A new approach to the SME credit lifecycle

Lenders need to consider whether they can automate many processes related to SME customers to reduce the high costs of servicing a small business portfolio.

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Debt Collection

Automate and streamline your debt collections process to collect more debt from more customers. Our debt collection and recovery management solutions help organisations to minimise bad debt and rehabilitate customers rapidly, to reduce attrition and maintain revenue streams for the future profitability and asset management of the organisation.

Tallyman

Tallyman recovers the maximum revenue with the minimum of manual intervention.

The system streamlines the collections process, reduces bad debt write-offs, improves cash flow, reduces provisioning and cures more customers, which improves customer relationships and facilitates future selling opportunities.

Customer acquisition

Portfolio Management Package

Portfolio Management Package is a service managed by Experian, it offers the answer to every organisation that needs to make collections more strategic today.

It combines Experian’s data, software and analytics with embedded collections expertise and tailored strategies to assess risk and collectability.

Customer acquisition

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