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How can I remove my name from your marketing database?


Dear James,


I understand Experian is the supplier of my details to companies that send out  promotional and similar material. I would be grateful if you could advise me how I go about withdrawing my details from any such database. Apologies if this is not specifically your area, but I have been unable to establish where best to direct this type of enquiry. Many thanks. 


Derek, Bournemouth


Dear Derek,

Experian does provide marketing services for a wide range of organisations, using publicly available data and other permission-based information that customers have agreed to share. Importantly, our credit reference agency data cannot be used to target marketing offers as that information is very strictly ring-fenced. By far the easiest way to change your marketing permissions for Experian and other reputable marketing services companies is to register with the Mailing Preference Service (MPS). This is a joint initiative funded by the marketing industry and we receive and process updates from the MPS every month.

James Sign

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