QUESTIONS AND ANSWERS

Get your FREE Experian credit report and score!*

CreditExpert Logo

  • Free Experian credit report*
  • Free Experian Credit Score*
  • Free email and text alerts
  • Dedicated UK based call centre

Checking your Experian credit report will not lower your score!

If you are a Credit Expert customer you can contact the customer services team with any questions specific to your credit report.

Please log in to your account and go to the contact us page to contact the member support team.

* Monthly fee applies after trial, new customers only. You may cancel your trial anytime during the 30-day trial period without charge. Free trial period starts on registration – further ID verification may be required to access the full service which may take up to 5 days.

Explore our Help Centre

Our credit report centre is full of information on what 's in your credit report and how to improve your credit rating.

Find out how to protect yourself from identity fraud and what to do if you're a victim.

Will mortgage arrears affect my credit rating?

 

Dear James,

 

How do mortgage arrears affect your credit rating? Would it prevent you from changing your mortgage to another lender?

 

 

Kerry, Dunfermline

 

Dear Kerry,

Missing your mortgage payments is certainly likely to damage your credit rating. A mortgage is a major financial commitment and a priority debt. Lenders, including other mortgage providers, that find missed or late mortgage payments on your credit report are likely to worry about your financial situation, particularly whether you can be relied upon to repay other commitments on time. So, if you’re in arrears just now, it’s important to work with your existing mortgage provider to bring your account back up to date. If you are up to date now but have been in arrears in the past, you can explain any mitigating circumstances on your credit report using a notice of correction. For example, you may have struggled with past payments due to illness, redundancy or relationship breakdown. Anyone checking your report in the future will see your note and may take it into consideration. Missed payments stay on your credit report for at least six years. You can use the Experian Credit Score to find out how a typical lender is likely to rate your current credit report at the moment.

James Sign

  • © 2014 Experian. All rights reserved