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- Free Experian Credit Score*
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Checking your Experian credit report will not lower your score!
If you are a Credit Expert customer you can contact the customer services team with any questions specific to your credit report.
Please log in to your account and go to the contact us page to contact the member support team.
* Monthly fee applies after trial, new customers only. You may cancel your trial anytime during the 30-day trial period without charge. Free trial period starts on registration – further ID verification may be required to access the full service which may take up to 5 days.
** As part of your CreditExpert membership, we provide Identity Fraud Expenses Insurance.
Explore our Help Centre
Our credit report centre is full of information on what 's in your credit report and how to improve your credit rating.
Find out how to protect yourself from identity fraud and what to do if you're a victim.
How do we order a credit report by post?
Is it possible to download an application form to obtain a credit report by post? This is for my mother as she does not have internet access.
Linda, Leighton Buzzard
Yes it is – simply download and print our statutory £2 credit report application form here. Please make sure your mother includes all addresses over the past six years and the £2 fee.