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How do I resolve missing electoral roll information?

 

Dear James,

 

I recently reviewed my credit report and it showed my address had not been updated. I moved to my new address in March 2011 and have been on the electoral register since this date also. How can I get this updated?

            

 

Kathryn, Bridgend

 

Dear Kathryn,

If you are on the electoral roll and your credit report doesn’t show this, please contact our Customer Support Centre and ask them to put this right for you. We hold copies of your local council’s electoral rolls going back several years, so we can easily check this out and rectify any problem. You may find it easiest to contact us online with your query. Once we’ve received your query, you can expect a response within 7-14 days.

James Sign

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