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What can I do if I am experiencing problems / would like to give feedback?


I am experiencing technical difficulties when trying to use the system. What can I do?

If you encounter technical difficulties when using the system, please use the contact us link from our careers site and we’ll be sure to respond to your query.

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I can't get access to the internet to complete my application online. What can I do?

If you are unable to access the internet to apply online, please use the contact us link from our careers site to let us know. A member of our Recruitment team will then contact you to discuss appropriate support.

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I need assistance completing my application online. What can I do?

If you require assistance in completing an application online, please use the contact us link from our careers site to let us know. A member of our Recruitment team will then contact you to discuss with you appropriate support.

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I have forgotten my user name and/or password - how can I access the system?

Progress to the Login page on our careers site and click the appropriate link (‘Forgot Your Username?’ or ‘Forgot Your Password?’) You’ll then be directed through a series of instructions in order to confirm your user name or obtain a new password.

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I can't find the information I need on the careers site. Where can I find out more?

We hope that you find the information on this careers site useful and we’ve tried to include a range of information for prospective candidates. We are always seeking to review and update the information.

If you can’t find the information you need, you might like to visit other sections of the company site www.experian.co.uk or our global site www.experiangroup.com.

If you have a specific query, you can email us via the contact us link on this careers site and we’ll provide you with a response as soon as possible.

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I would like to provide Experian with some feedback about my experience on the careers site - how can I do this?

We would really appreciate any feedback you wish to provide to help us improve our careers site. Please use contact us link in this careers section to provide us with your feedback. We are committed to ongoing improvement of the recruitment experience.

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