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Effective marketing — the perfect recipe...

My last blog explored how big data gives marketers the power to ‘see’ their customers as individuals. It’s time to see how we can mix these ingredients to create insight that allows understand our customers and engage them in ever-more targeted and relevant ways....

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UK Labour Market Statistics – December release...

This month’s release from the Office for National Statistics (ONS) showed continuing strength in the UK labour m...

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Joe’s Story for Insurance...

Technology has revolutionised the way we all buy our insurance. But successfully finding, winning and retaining the right customers, while shutting out the fraudsters is critical to success....

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Effective marketing — high quality data ingredients...

Looking at the numbers, big data can be a daunting proposition. Every single day, more than 5,000 times the amount of data held by all the books in the UK’s libraries is created online. For those too young to remember books, that’s more than 2,500 years of HD video....

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Cyber Monday eclipsed in new shopping trend...

Traditional shopping patterns were disrupted this week with the emergence of a new peak in online shopping which we have decided to coin “Middle Cyber Monday”. For the first time ever, the second Monday of December 2013 (9 December) outperformed the first Monday of December 2013 (2 December “Cyber...

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More than 60 fraudulently sub-let homes reclaimed than...

Partnership with Circle Housing Circle 33 yields superb...

Read More More than 60 fraudulently sub-let homes reclaimed thanks to partnership with Circle Housing Circle 33
Collections scorecards and risk segmentation...

Senior consultant Vikas Kumar outlines current thinking on collections scorecards and risk segmentation....

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The power of emotion in your customer future...

At our UK Credit Risk Summit in October, Richard Seymour, Futurologist and Partner at Seymourpowell, gave a dynamic and exciting talk on the power of emotion in your customer...

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Are consumers shopping earlier or later in the festive...

We’ve already seen online retail records broken with UK Internet users making 115 million visits to retail websites on Cyber Monday (2 December 2013) and unprecedented November shopping activity on Black Friday (29 November 2013) which lays down a very positive marker for another Christmas of growth for online...

Read More Are consumers shopping earlier or later in the festive season?