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Build the fairest, most effective debt collections str...

As the number of consumers struggling with debt continues to grow, institutions need collections strategies that treat customers fairly, deliver the best business outcomes and minimise operational costs....

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Panda 4.1 – Content remains King, using search term va...

The latest Google Panda update (4.1) struck last week. Read this article to understand the implications, who it effected and what you can do to benefit. The key is to use search term variation to build richer content based on user demand. Write what people...

Read More Panda 4.1 – Content remains King, using search term variations to build richer content based on actual user demand
Are regulators now set to turn their attention to anti...

Critical success of AML and KYC initiatives have to be underpinned by a combination of vigilance and...

Read More Are regulators now set to turn their attention to anti-money laundering?
Turn ambition into achievement – Top 5 tips!...

Jamil Qureshi, performance psychologist, was a speaker at our last Experian Credit Excellence Workshop, sharing his top 5 tips on how you can turn ambition into...

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How much are students worth to local economies?...

Research from Experian indicates that the average student is worth £11,000 a year to the local economy. Surprising? Read this article to find out...

Read More How much are students worth to local economies?
What’s in your diary? The key dates for retail markete...

Are you ready for the key retail dates of Christmas 2014? For instance, did you know Cyber Monday is being usurped by the new date for your diary, Manic Monday? We look at last year's data and make a few...

Read More What’s in your diary? The key dates for retail marketers over Christmas 2014
2.2 billion new mobile devices – a growth opportunity ...

Increased functionality and affordability of mobile devices has expanded the reach and use of these channels as a purchasing tool for consumers. In fact, the likelihood is that 2014 will be a tipping point, given the exponential explosion in demand for mobile, hand-held devices and high-end...

Read More 2.2 billion new mobile devices – a growth opportunity but a threat fore-commerce fraud
38 out of every 1000 customer records could flag up as...

Experian data reveals that as many as 38 customer records in every 1000 could be flagged as suspicious with a potential fraud marker warranting further investigation. So, how effective are your online fraud defences? You may be interested in: The sensitive balancing act between optimising customer on-boarding and preventing...

Read More 38 out of every 1000 customer records could flag up as fraudulent!
4 payments issues to watch out for after the SEPA migr...

EuroFinance has kindly invited me to moderate a session entitled “Open Spaces: Beyond SEPA” at their conference next week. Yesterday, in preparation, I was on a conference call with six treasury experts from businesses across Europe which highlighted issues and opportunities and so promises to make our discussion in...

Read More 4 payments issues to watch out for after the SEPA migration