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Why are young renters and affluent couples falling pre...

Identity thieves prey on those in rented accommodation as easy-to-intercept mail and prolific use of online services mark this group as a target for fraudsters....

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7 day account switching – from both sides of the fence...

I recently decided to take a well-known bank up on their offer of a current account with an attractive set of perks – and so I began the much publicised 7 day account switching journey. As someone with a little knowledge of the payments industry I studied the process...

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CASE STUDY: Selling boilers on Facebook? Cross-channel...

Some brands might think they just aren't suited to social media advertising. This case study shows that using the right techniques it is possible to successfully advertise anything on...

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Why almost 50% of your customers abandon online transa...

For many consumers taking time is wasting time when it comes to purchasing online. It’s a sentiment that’s backed-up by critical research highlighting the direct cost of friction, delays and consumer intolerance. The retail sector’s on-going success hinges on ensuring fast, seamless and secure transactions for their customers. You...

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45% of players are already engaged in mobile gaming...

Increased functionality and affordability of mobile devices has expanded the reach, use and availability of gaming sites. Consumers are now in the driving seat and with the World Wide Web more readily at their fingertips, 24/7; they’re looking for fast and convenient operators to interact with. Analysts predict that...

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How you could offset the costs of Point of Consumption...

It’s widely understood that the various upcoming changes to regulation, including The Gambling Tax Reform, will have a significant impact on the gaming sector, potentially increasing costs and intensifying competition. At the same time, expanding in to new global territories is at the forefront of many providers minds. You...

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Turn risk into reward by predicting your customersR...

When customers move house, they are far more likely to change credit provider at their new address, or even leave their old balances unpaid. To convert these risks into business opportunities, lenders need to anticipate customer address changes in advance and target customers with personalised, compelling offers that help...

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5 opportunities and 1 issue that corporate treasurers ...

EuroFinance kindly asked be to moderate a conference session in Budapest  entitled “Beyond SEPA”. In harmony with the main conference themes of disruption and innovation the organisers had decided to run it a little differently and they asked me to run the first session in the new format in...

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Build the fairest, most effective debt collections str...

As the number of consumers struggling with debt continues to grow, institutions need collections strategies that treat customers fairly, deliver the best business outcomes and minimise operational costs....

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