Latest Post

Loading...
Ensuring that affordability assessments are never a ro...

If affordability assessments are not yet compulsory in the automotive industry, then why do them? The fact is that such assessments have been shown to provide major benefits for both companies and customers...

Read More Ensuring that affordability assessments are never a road block to automotive sales
SEPA UK, the deadlines are approaching – what does thi...

For the majority of the Eurozone, domestic SEPA (Single Euro Payments Area) became a reality by August 2014. For those Euro bank accounts not held in the Eurozone, SEPA deadlines are due to be enforced from October 2016. So what does this mean for UK...

Read More SEPA UK, the deadlines are approaching – what does this mean?
What’s in a password? The good, the bad and the ...

Research suggests that around half of all users’ passwords follow only 13 basic structures – making them easier to decipher by hackers. In truth it’s likely to be far less complex, given we’re all creatures of habit and generally the password we rely on for opening our cable TV account is...

Read More What’s in a password? The good, the bad and the blatantly obvious.
Fraud, biometrics and the fear factor...

High profile data breaches have alerted us all to the increased risk we’re at from fraud. With criminals accessing the personal information of millions of people the search for new and clever ways to tackle fraudsters is a p...

Read More Fraud, biometrics and the fear factor
Does your customer database need an overhaul?...

Every company that deals in B2B marketing needs a database of customer and prospective customer details. If your database is managed regularly and correctly, then life can be a lot simpler for you and your company. Excellent company data can give you the competitive edge that companies need to get noticed....

Read More Does your customer database need an overhaul?
London identity theft rates almost three times higher...

Central London and outer areas of the capital face significant targeting by identity...

Read More London identity theft rates almost three times higher
Treating customers fairly through the collections proc...

It has always been important to treat customers fairly, but never before has there been such a regulatory focus on customer centricity across all aspects of business. Here are four steps to reviewing your existing collections...

Read More Treating customers fairly through the collections process
The head or the heart – the psychology behind marketin...

Are marketers too focused on KPIs and data analysis? What about the reasons why some things work and others don't? Ben delves into the psychology of...

Read More The head or the heart – the psychology behind marketing
Plug into our new payments pages...

They've been overhauled and they’re sharp, snappy and packed full of useful information on how you can serve your customers better, while safeguarding them from f...

Read More Plug into our new payments pages