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Pension fraud soars during the depths of a downturn...

The financial services sector currently shoulders the £3.5 billion lion’s share of the UK’s annual £75 billion estimated fraud losses. Mortgages, currents accounts, loans and savings are all vulnerable – but evidence suggests pensions are equally at risk. While there are no precise figures for Britain’s pensions industry as...

Read More Pension fraud soars during the depths of a downturn
The clock’s ticking as new Euro rules expose bus...

European businesses risk losing billions of Euros as a result of failure to tackle simple payment errors according to a new Experian report. The switch to a single SEPA payment system – designed to simplify and streamline processing operations for domestic and international payments – will expose out-of-date account...

Read More The clock’s ticking as new Euro rules expose businesses to €20 billion payment bill
Microsoft adopts Experian’s SEPA payments services...

Microsoft has opted for Experian’s Bank Wizard Global to handle accurate and timely commission payments to Microsoft Corp.’s international network of re-sellers and supply vendors. Under new Single Euro Payments Area (SEPA) rules, the use of the International Bank Account Number (IBAN) to uniquely identify the bank and account...

Read More Microsoft adopts Experian’s SEPA payments services
Will Britain’s biggest online shopping day leave the v...

Just in case you've been in a cave for the past two months, the festive shopping season is now almost here with the UK's first big seasonal spike in online shopping fast approaching. So-called Cyber Monday traditionally falls on the first Monday of December. And this year's online landmark...

Read More Will Britain’s biggest online shopping day leave the virtual tills jingling all the way?
Experian strikes new three-year data and analytics dea...

Experian has announced a renewal of its strategic partnership with Hitachi Capital UK, continuing to provide a range of acquisition credit risk, customer management, affordability and ID verification products. Hitachi Capital UK operates extensively in the retail finance sector and has opted to extend its use of Experian’s Detect...

Read More Experian strikes new three-year data and analytics deal with Hitachi Capital UK
Is there a fundamental issue with market segmentations...

Make sure your segmentation is actionable. Having worked in the customer insight world for much longer than I care to remember I am still amazed by a recurring and underlying issue when it comes to planning market segmentation...

Read More Is there a fundamental issue with market segmentations?
Are lenders becoming too lenient?...

In the hope of strengthening customer relationships before the next market boom, many lenders have taken a proactive approach to dealing with customers struggling under the backlash of the recession, offering leniency on payment terms and allowing payment holidays....

Read More Are lenders becoming too lenient?
Is bad debt the price of growth?...

As the economy fluctuates between contraction and growth, those businesses getting ready for the latter must prepare to face a new set of challenges. In the past, the volume of sales coming in meant businesses could absorb a certain amount of bad debt without cause for concern and credit...

Read More Is bad debt the price of growth?
Are you making the most of stress testing?...

Stress testing our consumer and commercial portfolios has become part and parcel of regulatory reporting in the aftermath of the credit crunch. With more robust stress test methodologies being required, the outputs can also be applied usefully to extract additional value across a number of other functions within credit...

Read More Are you making the most of stress testing?