Payments and Collections

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Why safeguarding against a data breach is worth every ...

Despite dramatic rises in the number of data breaches, most businesses think they are protected but as it turns out many are not, with one in three (34%) without even a data breach response plan in...

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Protect your customers with affordable repayment plans...

With a clear requirement to assess affordability, the challenge for organisations is to do this as quickly and effectively as possible. A streamlined affordability assessment process will allow you to protect your customers, ensuring they can really afford their...

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Embrace digital collections...

To connect with a new generation of borrowers, lenders need to introduce and embrace digital processes, and that includes adapting existing collections...

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How internet security concerns are impacting payment s...

Hardly a day goes by without a data breach story. There’s widespread concern over the exposure of sensitive and often personal data. The internet industry is responding by implementing new minimum levels of security that will affect us a...

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Be more agile with an automated collections process...

Being prepared for potential spikes in collections demand is essential to maintaining an agile and responsive organisation. Our four steps to a more automated process may seem simple, but could make all the difference when it...

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What’s in a wristband – Will wearables prevent heart a...

Experian blogger Jessica Neale, outlines the imminent impact wearable devices are likely to have on consumer...

Read More What’s in a wristband – Will wearables prevent heart attacks and help money management?
SEPA UK, the deadlines are approaching – what does thi...

For the majority of the Eurozone, domestic SEPA (Single Euro Payments Area) became a reality by August 2014. For those Euro bank accounts not held in the Eurozone, SEPA deadlines are due to be enforced from October 2016. So what does this mean for UK...

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What’s in a password? The good, the bad and the ...

Research suggests that around half of all users’ passwords follow only 13 basic structures – making them easier to decipher by hackers. In truth it’s likely to be far less complex, given we’re all creatures of habit and generally the password we rely on for opening our cable TV account is...

Read More What’s in a password? The good, the bad and the blatantly obvious.
Treating customers fairly through the collections proc...

It has always been important to treat customers fairly, but never before has there been such a regulatory focus on customer centricity across all aspects of business. Here are four steps to reviewing your existing collections...

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