Payments and Collections

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6 reasons why you may need a scorecard check-up...

Do you need a check-up – a scorecard check-up that is? Has it been a while since you last dusted off your scorecards and explored whether you had the right data in the mix? Then now – as the UK economy shows signs of returning to growth – is...

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Welcome to analytics...

Receive priority information and exclusive invitations to join events and webinars via our Analytics Knowledge...

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Black is the opposite of white...

Our market-leading software can help you to optimise your contact...

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Enfield Council cuts arrears by £1.3 million...

Critical application of data and analytics helps drive down Enfield’s arrears from £30.5 million to £29.2 million -marking a drop of 4.4...

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Customer acquisition: under the microscope...

Regulation, cost pressures and increasing complexity are all adding to credit teams' challenges. Nick Vanstone, Experian Decision Analytics Consultant, looks closer at the challenges of acquiring...

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Utilities podcast – Smart Meters...

Get on-demand access to our on-going series of podcasts, delivered by our industry...

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Nearly half of UK adults abandon online transactions...

Online transactions abandoned after customers get frustrated at the length and complexity of identity validation and security...

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Data and the board...

Credit risk has become a strategic issue. There has never been a time at which customer insight has been so closely reviewed at board level. Read on to see how financial institutions can adopt new data sources to improve their bottom...

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Affordability is paramount: the latest personal insolv...

The annual fall in personal insolvencies is certainly a positive picture, but the quarter on quarter change highlights that there are areas still struggling. With Conduct Risk being a subject at the forefront of minds within the lending community, it shows how individual circumstances can change at any time...

Read More Affordability is paramount: the latest personal insolvency figures reveal