Credit Risk Management

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How the technology powering affordability checks benef...

The process of taking out a line of credit is changing. In the past lenders were focused heavily on a consumers credit score and their current performance against existing financial commitments  – which didn’t necessarily take into consideration the consumers ability to afford the new credit commitment. Inevitably, this...

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Pension fraud – affecting more people than ever...

Customer expectations and regulatory change has led to increased responsibility on the provider to protect against pension fraud. Pension freedoms have created greater flexibility and access for customers but also encouraged fraudsters to target customer’s entire pots. If providers get the identification and verification system right they can create...

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PSD2: are you speaking the same language as your custo...

Customers know nothing about PSD2, yet it could bring significant change to day-to-day banking. The way millions of customers across the UK make payments through digital banking services is about to undergo a significant transformation thanks to a set of new rules about to be rolled out for financial...

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Blockchain: every engagement tells a story...

Customer onboarding has changed rapidly in recent years. In some areas, providers are creating simple, low cost, intuitive digital experiences that have fuelled the growth of their business and brands. Technology is changing the way customers approach the purchase of goods and services. In 2015, it was reported that...

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How automated software helps make fairer, quicker cust...

On an average working day businesses need to make numerous decisions about their customers and prospects – and if they want to make those decisions quickly, and in anything other than a tiny volume, then software will be...

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Five key reasons why pensions firms must digitise...

With its over adherence to paper-based processes the pension sector has struggled to keep pace with the movement of the times – but that’s something it can no longer afford to do....

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Friend or Foe? Why candidate pre-screening goes hand i...

Increasingly organisations are becoming aware of the real threat of data breaches. Those at the top of their game are quick to realise that ‘insider threat’ is one of the causes of a data breach incident.  Pre-screening employees is one way to support the organisation in reducing this risk....

Read More Friend or Foe? Why candidate pre-screening goes hand in hand with insider threat and data breaches
Are you sharing the ‘shared society’ vision?...

Earlier this month Prime Minister Theresa May announced the measures she plans on implementing in order to better support mental health issues nationwide. This spans workplaces and schools – and intends on reducing stigma surrounding mental illness. Leading the review is former banking executive Dennis Stephenson. Also interesting is...

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Data and decisioning tools: How small firms can access...

Across the lifecycle of a relationship between an individual and an organisation, decisioning technology is revolutionising the way the organisation interacts with the customer. For the uninitiated, decisioning tools take in relevant sets of data then use predictive analytics to provide valuable information that allows them to make consistent...

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