Credit Risk Management

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Blockchain: every engagement tells a story...

Customer onboarding has changed rapidly in recent years. In some areas, providers are creating simple, low cost, intuitive digital experiences that have fuelled the growth of their business and brands. Technology is changing the way customers approach the purchase of goods and services. In 2015, it was reported that...

Read More Blockchain: every engagement tells a story
How automated software helps make fairer, quicker cust...

On an average working day businesses need to make numerous decisions about their customers and prospects – and if they want to make those decisions quickly, and in anything other than a tiny volume, then software will be...

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Friend or Foe? Why candidate pre-screening goes hand i...

Increasingly organisations are becoming aware of the real threat of data breaches. Those at the top of their game are quick to realise that ‘insider threat’ is one of the causes of a data breach incident.  Pre-screening employees is one way to support the organisation in reducing this risk....

Read More Friend or Foe? Why candidate pre-screening goes hand in hand with insider threat and data breaches
Are you sharing the ‘shared society’ vision?...

Earlier this month Prime Minister Theresa May announced the measures she plans on implementing in order to better support mental health issues nationwide. This spans workplaces and schools – and intends on reducing stigma surrounding mental illness. Leading the review is former banking executive Dennis Stephenson. Also interesting is...

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Data and decisioning tools: How small firms can access...

Across the lifecycle of a relationship between an individual and an organisation, decisioning technology is revolutionising the way the organisation interacts with the customer. For the uninitiated, decisioning tools take in relevant sets of data then use predictive analytics to provide valuable information that allows them to make consistent...

Read More Data and decisioning tools: How small firms can access tech and serve customers more intuitively
The complexities of a data driven era...

The acceleration of technology means that we now live in a world built on data; it is everywhere and continually growing in significance and value. When you look at it in its barest form, investment in data becomes comparable to investment in infrastructure. It significantly impacts the way businesses...

Read More The complexities of a data driven era
Facebook’s transferable log-in is great – would ...

Increasingly, a range of websites offer users the option of logging-in with either their Google or Facebook details. Why? Well, it ensures the user only has to remember one set of credentials and it prevents them turning away from a new site when faced with the laborious task of...

Read More Facebook’s transferable log-in is great – would something similar work for finance?
Pension providers’ concerns: engagement, cybercrime, g...

The general public in the UK is clamoring for new digital services and has an expectation that all facets of their lives should, in one way or another, be manageable through desktop or mobile. This new reality is recognised by pension firms, but in an industry that has so far...

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In future, what will customers expect from pension pro...

The savings gap in the UK is significant. People are not putting enough aside to see them securely through the latter part of their lives and need to be encouraged to take financial planning more...

Read More In future, what will customers expect from pension providers?